Return and Refund Policy
Due to health, safety, sanitation, and medication-handling requirements, all sales are final.
Calorie Counter does not accept returns or exchanges and does not issue refunds for:
Prescription medications
Injectable medications
Pre-filled syringes or vials
Supplements
Sprays
Injections administered in the clinic
Weight-loss programs, packages, or prepaid services
Any other product or service purchased through Calorie Counter
This policy applies whether an item is opened, unopened, used, unused, refrigerated, or non-refrigerated.
Patients are responsible for reviewing their purchase, medication, dosage, pricing, and treatment plan before leaving the clinic. Once a product has been dispensed, a service has been provided, or payment has been processed, the purchase cannot be returned, exchanged, transferred, or refunded.
There are no exceptions to this policy.
By completing a purchase, the patient acknowledges and agrees to Calorie Counter’s Return and Refund Policy.